Thank you for contacting Google Voice Support. My name is Georgia and I’ll be assisting you today.
I see that you wanted to check with us if your Google Voice number ending in **0319 is a permanent number.
Our record shows that you have changed your number on the 23rd of April and you were able to keep your voice number permanent. Please be advised that only ported numbers are kept as permanent numbers.
When you decided to keep the number after the number change process, the system allowed both of the Google Voice numbers to be active. This allows you to enjoy both Google Voice numbers however the number may still be reclaimed by Google if not used for 45 days.
As of the moment we are working on improving our services, due to this can you confirm if the changes were made using Google Voice Legacy or is it through the new Google Voice interface? We would appreciate it if you can send us a screenshot of the page so we can further investigate the issue.
If you may have further questions or concerns, please feel free to respond to this email or visit our Google Voice Help Center. You may reach out to our chat support team as well through Google Voice Chat Support that is available from 6am-9pm PDT, Monday – Friday. Have a good day!
The Google Support Team